CSR in Business ProcessesLiving &
sharing the human touch : every moment, every day-through
every function, every transaction
While corporate investment in societal issues is welcome,
multiple stakeholders like citizens, customers, buyers,
governments, NGOs, CSOs, activists, media ...across
the world are concerned about the clean and green mechanisms
adopted by corporates in generating income. Corporate
Sustainability Agenda therefore must focus on living
& sharing the human touch : every moment, every
day, through every
function and every transaction.
While it may sound like burden for corporates new to
the concept of CSR in Business Processes, or to SMEs
& MSMES, following CSR at every step in every management
function has always enhanced the reputation of the corporates,
and equally, has added to their economic bottomline
CSRidentity.com Members
CSRidentity.com will share a case study
on CSR in following business processes
CSR in administration, advertising, aftersales, board,corporate
affairs, extended producers responsibility, finance,
governance, hr, industrial relations, IT, labour, legal,
logistics, manufacturing, marketing, materials, packaging,
patents, products, purchase, quality control, recycling,
research, safety, services, supply chain, technology,
waste management.
Sample examples of some
of the areas is given below
Example of CSR in Administrative department
- Dell
Dell Green Team worked with the cafeteria provider to
apply a discount on fountain drinks for employees who
bring their own cup to Central Texas cafeterias.
Note from CSRidentity.com : This may not be a permanent
benefit but is quoted here for replication The overall
U.S. paper use at Dell decreased 15.8% during fiscal
year 2008 and a total of 26.5% between fiscal years
2006 and 2008. Dell accomplished these reductions even
though the number of U.S. employees increased by almost
12 percent from 2006 through 2008.
Example of CSR in Advertising - Time Warner
In light of the increasing rates of childhood obesity,
Time Warner companies are responding in three ways:
by limiting the use of popular characters from its television
shows for children to healthy food and beverage advertising;
by launching new initiatives that focus on physical
activity as part of overall wellness; and by supporting
child-advocacy groups. In August 2007, Cartoon Network
established guidelines concerning how the original characters
of the network may be licensed to advertise food or
beverages. The guidelines state that when Cartoon Network
characters are used in messages aimed at children under
the age of 12, the products in those advertisements
must meet nutritional criteria based on standards issued
by the Institute of Medicine and U.S. Dietary Guidelines.
Cartoon Network also pledged to integrate positive messages
about nutrition and exercise into its own original programming.
As part of this pledge, Cartoon Network added a new
dimension to its Get Animated initiative, which was
launched in 2005 to inspire kids to get active, get
healthy, and get involved.
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